Frequently Asked Questions
Currently, it is only possible to make purchases from countries of the European Union. For other territories, our limit depends mainly on the presence of carriers (DHL, FedEx, TNT) in those countries. For orders to UK, North America, among others, please contact us: firstname.lastname@example.org
For orders outside the EU, VAT will not apply, but customs clearance fees are the buyer's responsibility. Please contact us at email@example.com for more information.
The item may be sold out in the online store but available in our store in Lisbon. Contact us if there is anything of interest to you and we will help you: firstname.lastname@example.org
Yes, it's possible. For orders with specific dimensions, different fabrics or materials, a separate quotation is provided and a prepayment of 75% will be mandatory.